Privacy and
Cookies Policy

Michelon Ltda values your privacy and is committed to protecting your personal information. This Privacy Policy aims to clarify how we collect, use, store, and protect your personal information when interacting with our institutional website, hosted by napoleon.com.br.

  1. Information Collection

We collect personal information when you use our website, including:

Personal Data: Name, email address, and phone number, when provided by you through contact forms or other channels.

Browsing Data: IP address, browser type, pages visited, and the date and time of visits.

Communication Information: Content of messages sent through our contact channels.

  1. Use of Information

We use your personal information for the following purposes:

Customer Service: To respond to your questions and requests efficiently.

Service Improvement: To analyze the use of our website to enhance your experience and the quality of our content.

Communication: To send updates and relevant information about our services and activities, based on your preference to receive them.

  1. Data Sharing

Your personal information may be shared with third parties in the following situations:

Service Providers: With companies that assist us in operating and maintaining the website, provided that these parties are obligated to maintain the confidentiality and security of the data.

Legal Compliance: When necessary to meet legal obligations or requests from competent authorities.

  1. Data Security

We have implemented technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts to ensure data security, it is not possible to guarantee absolute protection against all risks associated with data transmission over the internet or electronic storage.

  1. Cookies and Similar Technologies

We use cookies and similar technologies to enhance the functionality and user experience on our website. Cookies are small files that store information about your preferences and how you use the site. You can adjust your browser settings to refuse cookies, but this may affect your experience on the site.

  1. Rights of Data Subjects

You have the right to access, correct, or delete your personal information in our possession. To exercise these rights or to obtain more information about the processing of your data, please contact us through the channels below.

  1. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with new legal requirements. We recommend that you review this policy regularly to stay informed of any modifications. The most current version will always be available on our website.

  1. Effective Date: 09/08/2024

It refers to the date from which the provisions of this Privacy Policy take effect and become applicable to all users and visitors of our website. From that date onward, all practices regarding the collection, use, storage, and protection of personal data mentioned in this document will be in full force. 

  1. Contact

For any questions or requests related to this Privacy Policy or the processing of your personal information, please contact us:

Michelon Tobacco Company Ltd

Rua dos Pioneiros, nº 65, Bairro Distrito Industrial I, pvl 02

Cidade de Sobradinho-RS, CEP 96.900-000

CNPJ: 07.118.738/0001-05

Venâncio Aires

E-mail: filial@tabacosmichelon.com.br  

Telefone: (51) 99992-4689         

Sobradinho

E-mail: ctm@tabacosmichelon.com.br 

Telefone: (51) 3742-3582  (51) 3742-2416